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UPDATE: PSE&G Misses Target, Most Remain Without Power in Ridgewood

The utility said it expected total restoration in Ridgewood on Saturday and the target has now been pushed back to Monday. Glen Rock also has a new target.

Public Service said they expected 100 percent of Ridgewood customers to have power by Sunday, a claim met with heavy skepticism from local officials. By Sunday, more than 6,000 ratepayers in Ridgewood are still without relief.

According to a new work schedule released by the governor's office just before Sunday morning, 66 percent of Ridgewood's 10,255 customers remain in the dark.

PSE&G says in the document it should have around 3,059 customers back up by the end of Sunday and the remaining 3,399 fully restored by end of day Monday.

In a statement accompanying the work schedule, PSE&G said they're primarily focused on prioritizing repairs to get the largest amount of customers up first.

"While the boxes marked with an "x" indicate that there will be significant activity and progress made in specific towns, it does not guarantee that every customer's service will be restored," the utility said. "It should be regarded as a guide. This storm event and our work to assess, repair and restore power is a fluid situation. Plans may change and resources may be redirected given unexpected damage and conditions."

The posted work schedule shows 80 percent of Glen Rock's 4,573 households are without power; none are expected to see restoration on Sunday. PSE&G claims about 1,650 are expected back up on Monday and another 1,850 on Tuesday.

PSE&G workers were out with borough DPW employees de-electrifying lines on Saturday to clear trees and restore circuits.

The PSE&G work schedule has been made available to the public after Governor Chris Christie on Saturday heaped heavy criticism on the state's utilities, saying they lacked transparency and accountability.

Ridgewood Mayor Paul Aronsohn couldn't agree more.

He and many village residents have reached their boiling point, he said.

"PSE&G's slow, often confused response to our repeated requests has been outrageously bad and completely inexcusable," Aronsohn told Patch prior to the release of the new work schedule. He called the Saturday restoration projection "overly-optimistic" and "unrealistic."

Only Teaneck, Hackensack, Fair Lawn and Fort Lee have more PSE&G customers without power in Bergen County than Ridgewood, according to the latest workforce schedule.

This report was last updated at 12:37 p.m. Sunday to include PSE&G's statement.

Have a question or news tip? Contact editor James Kleimann at James.Kleimann@patch.com, or find us on Facebook and Twitter. For news straight to your inbox every morning, sign up for our daily newsletter.

Adrian Tofek November 05, 2012 at 10:53 PM
I don't need power ... ;) ///// I have candles and now studying for tomorows test ;) ..... PSE&G take your time ;) what's the point of rushing ?? .. at least now we can see more people walking on the streets and in parks or even just chilling outside rather then doing same shit everyday. Internet ,tv,work,eat,sleep,internet,tv, lol Anyway I am sure that those people that were withoeut power for more than 6 days learned something from it ... I hope all of you will get power soon .. and god bless those that lost their homes or loved ones due to Sandy ... One more think ... Let's hope that this upcoming storm won't be serious ;)
VKC November 05, 2012 at 11:24 PM
I really hope this upcoming storm doesn't knock out the newly restored power, anywhere. Would hate to restart the 7-10 countdown, i.e. 14 - 20 days in freezing temps. I fear for the elderly and ill.
VKC November 06, 2012 at 01:13 AM
The following is from the PSE&G website, I think this information should have given up front (if it was and I missed it, my apoligies to PSE&G) Q. Why don’t I see anyone working on this? A. We have to fix the transmission and substation issues first, or no power will flow to the circuits that serve you. Much of the work that goes into getting your power back is done out of sight. We have unprecedented amounts of tree damage that caused many circuit faults. Once we have transmission and substations restored, we prioritize jobs that involve critical infrastructure (such as hospitals and police stations) and those that have the most number of customers affected. With damage this severe, it is taking time but we are working our way through that process. Q. Why don’t you know when my power will be back? A. Under normal circumstances we know how long it takes to respond to reports of problems and restore service. This is not your average storm. Hurricane Sandy has caused twice the damage as Hurricane Irene. This means that even assessing the damage is slow, with new information constantly filling in the picture of the conditions that need to be addressed. We’ve also continued to bring additional out-of-state crews to help, and move them around to the areas they are needed most.
J.D. Luke November 06, 2012 at 11:19 AM
Sadly, James, you're a lonely voice in the wilderness, calling for a level of civility that seems beyond the reach of some of the posters here. Frankly it makes me a bit sick to my stomach to read some of this stuff. We've got real issues that need solving and instead people put time and effort into making up nonsense and then arguing about it.
Gregory Farrell November 08, 2012 at 04:02 PM
I have seen at least 6-10 crews and trucks from Duke Energy in the Willard School area - thank goodness. Not to many from PSE&G, though. At least three new poles are now up awaiting transfer of the wires from the poles knocked down. Personally, I think the whole Union thing was a bunch of BS.

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